Frequently Asked Questions


Discount Policy

Discount applied in checkout is not valid on discounted products, bundles, limited collections and collaborations. Limited collections include TKO and PAS.

Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility


Get In Touch With Us

Dive into our replies to some of the most frequently asked questions you might have in relation to Pas Normal Studios. Still in doubt? Please have a look at our contact form to get in touch with our Customer Care team.


General Information


Can I visit your address in Copenhagen?


Yes, you can! Check out our flagship store in Nordhavn, Copenhagen or our local retailer, Cranks and Coffee, in Klampenborg just north of Copenhagen, where you will be able to find a full selection of our products.
For more information about where to find our shops around the world, check out our list of Retailers.

Ordering

Payments

Delivery

Shipping

Exchanges & Refunds

Returns

Sizing

Warranty & Claims

Reserve in store