Retail Supervisor (Full-time)

At Pas Normal Studios, our vision is to inspire a global cycling movement by embracing Nordic cycling culture and lifestyle. We focus on creating innovative designs and brand collaborations while encouraging and motivating cyclists worldwide through our International Cycling Club. Our physical stores are an essential part of our identity. We aim to share the Pas Normal Studios universe and build a community where customers feel a sense of belonging. Our shops are more than retail spaces; they serve a greater purpose, bringing customers closer to our brand and values.

The Role: Retail Supervisor (Full-time)

Through your passion for cycling, you will contribute to a vibrant atmosphere in the shop, engaging both colleagues and customers.

The ideal candidate is passionate about cycling and fashion, thinks outside the box, and is willing to contribute in all areas to support the team and ensure smooth day-to-day operations in our Copenhagen store.

Additionally, the perfect candidate will have extensive knowledge of premium cycling clothing and coffee and, ideally, be a cyclist.

You will have a strong customer focus and play a key role in ensuring that the Pas Normal Studios vibe is reflected in the community around the Flagship Store through daily operations and local activations.

Key Responsibilities:

• Drive sales and maximize revenue
• Ensure the store’s overall look and feel align with the brand.
• Deliver an exceptional customer experience.
• Oversee responsibilities within the team.
• Assist with visual merchandising.
• Help maintain and grow a strong local community.
• Prioritize tasks effectively and demonstrate initiative.

Qualifications

The ideal candidate has experience in retail and/or the café industry, is passionate about driving sales, and excels in customer service. You thrive in being a visible presence for one of the strongest and fastest-growing brands in the cycling world.

We are looking for a highly capable and motivated candidate with relevant experience in retail or the café business.

Additionally, you:

• Are specific, personal, and authentic, leading by example.
• Are fluent in English; other languages are a plus.
• Have a strong and genuine passion for cycling.
• Possess excellent social skills—friendly, helpful, confident, and engaging.
• Are passionate about delivering outstanding customer experience.
• Are highly organized, ensuring smooth daily operations in the store.
• Have a keen eye for detail and accuracy.
• Are a motivated self-starter who can drive projects forward in an engaging and collaborative manner.
• Are highly self-motivated, energetic, and have a positive “can-do” attitude.
• Are flexible and available to work weekends.

Additional Information & How to Apply

We invite potential candidates for interviews on a rolling basis, so we encourage you to submit your cover letter and CV as soon as possible.

Please send your application to Robin Patijn and Caroline Kirk at rp.cph@pasnormalstudios.com and ck.cph@pasnormalstudios.com, with "Retail Supervisor - Flagship Store" as the subject line. Be sure to mention your current location and availability.

Equal opportunity employer

Pas Normal Studios is an equal opportunity employer and all aspects of employment reflect that. We don’t discriminate based on race, colour, religion, disability, gender identity, sexual orientation, marital status, age, or political orientation no matter where we operate.

About Pas Normal Studios

Pas Normal Studios wants to inspire people to explore their own road.

Through innovative designs, brand collaborations and the development and sourcing of products and production methods, we aim to be the pioneering brand for dedicated cyclists.

Based in Copenhagen, Denmark, with a global presence and international culture, we are committed to the continuing development of cycling. With inspiration from international art, culture, and fashion, we are a brand defined by contemporary patterns and colors with Scandinavian roots. We are always in pursuit of quality, craftsmanship and sustainable solutions, our products are created for long-term usage, working as a system across seasons.