Retail Supervisor

Are you passionate about cycling and appreciate providing excellent customer service in a company with a strong brand and big ambitions? Are you driven by sales and have the desire to create the best Pas Normal Studios Flagship Store? Then please continue reading!

The vision of Pas Normal Studios is to inspire a global cycling movement, embracing the Nordic cycling culture and lifestyle. Creating innovative designs and brand collaborations. Encourage and motivate cyclists around the world through our International Cycling Club.

The physical stores of Pas Normal Studios are a part of our identity. We would like to share the Brand universe and create a community that customers can be a part of. Our shops are a part of a bigger perspective, and we would like to invite our customers a bit closer and allow them to learn about who we are.

On this basis, we are looking for a Retail Supervisor to join our team, to deliver the best customer experience in our Pas Normal Studios Flagship Store in Copenhagen.

The Position: Retail Supervisor

Through your passion for cycling, you will share and create a vibrant atmosphere in the shop with colleagues and customers.

The ideal candidate would be an individual passionate about cycling and fashion, who is able to think outside of the box, and who is willing to assist in all fields in order to help and support the overall team to accomplish all day-to-day tasks at our San Francisco store. 

Moreover, the perfect candidate will have extensive knowledge of premium cycling clothing, coffee, and will be a cyclist too.

Furthermore, you will master a strong customer focus and ensure that the Pas Normal Studios vibe is created in communities around the Flagships Store through daily operation and local activations. 

Responsibilities

• Ensure the overall look and feel of the store is in line with the brand.

• Deliver the ultimate experience and customer service

• Be in charge of shifts and duties within

• Executing Group Rides

• Assist in visual merchandising of the shop

• Assist in maintaining and creating a strong local community

• Maintain a fully-stocked store 

• Ability to prioritize and demonstrate initiative  

Qualifications

The ideal candidate is operating successfully in the retail or café universe and is passionate about driving sales and excellent customer service. You enjoy being a physical presence for one of the strongest and fastest-growing brands in the cycling world.

We are thus looking for an outstanding candidate with a well-assorted and updated toolbox and experience in a retail or café business environment. 

In addition, you also have:

• Be specific, be personal, be authentic and lead from the front

• Fluent in English - other languages are a plus.

• A passionate and genuine interest in cycling is necessary.

Personally, you are/have:

• Good social skills, friendly, helpful, confident, and engaging personality

• Passionate about delivering excellent customer experience

• You are highly organised to ensure the smooth running of daily operations in the store

• You have a keen eye for detail and accuracy

• A structured, motivated self-starter capable of driving projects forward engagingly and collaboratively.

• Highly self-motivated - have energy and a positive mindset with a “can-do” attitude.

• Flexible and expected to work over weekends 

Additional information and your application

The position is open so we will interview on an ongoing basis. Please send your cover letter and cv to job@pasnormalstudios.com     

If you want more information, please contact: Sune Nicolajsen at: sn@pasnormalstudios.com.

Please write “Flagship Store – San Francisco” in the subject field.